TWO TOP TEAM MEMBERS at a family-owned South West holiday parks group, Coast & Country, have been put in the spotlight this summer.
Each has been presented with Exceptional Service Award certificates from the British Holiday & Home Parks Association, the park industry’s professional body.
The accolades are the highest honours given out by the association to park businesses.
The awards go to maintenance team member Kamil Dzwilewski who works at the group’s Yellow Sands park in Brean.
Nikki, a keen equestrian who lives in Yatto resolve work-related challenges.
Kamil, whose leisure enthusiasm is quad biking, is praised as an outstanding member of the park’s grounds and maintenance team of which he has been a member for 12 years.
The award certificates were presented by Ian James, managing directop-rated holiday parks in Somerset, Devon and Cornwall.
“Although we invest substantially in our parks and their facilities, it is ultimately the members of our team which help create guests’ most memorable experiences,” said Ian.
“Whether they are involved behind the scenes or meeting customers on the parks themselves, it’s their friendliness and hospitality which helps make the biggest impression.
“The majority of our bookings come from either repeat visitors or personal recommendations, so I think that underlines just what an important role our teams play,” added Ian.
He said that this year was shaping up to autumn and even 2022.
There is more information about all of the group’s parks, which provide holiday homes touring facilities, on its website at www.coastandcountryparks.co.uk
