As good as gold – delighted guests land two top awards for Park Holidays UK

Guests’ feedback to Feefo put Park Holidays UK amongst the elite of best-regarded tourism providers

MAJOR PARKS GROUP PARK HOLIDAYS UK has earned two top quality awards, thanks to guests who say that they consistently enjoy gold standards of service during their stays.

The first accolade was the prestigious 2024 Feefo Gold Trusted Service Award which puts Park Holidays UK among a small elite of Britain’s most outstanding holiday providers.

Feefo is one of the world’s most trusted review websites, and its gold award goes only to companies which achieve exceptionally high scores from customers throughout the year.

Feefo’s reviews carry a special weight as only verified customers are permitted to leave comments.

In 2023, said Feefo, almost all guests delivering their verdict on Park Holidays UK gave it a rating of 4.5 or 5 – the maximum score – based on their experiences.

Happy days: all our teams deserve to take a bow said the group’s Brad May

But Feefo hadn’t finished dealing out the honours, for it announced that the group had also achieved its special award for delivering 10 years of consistent service excellence.

In a personal note of congratulations to Park Holidays UK, Feefo CEO Tony Wheble said that the group was one of the first ever winners of its decade of achievement accolade.

Brad May, Chief Marketing Officer at Park Holidays UK – which operates 56 parks across Britain – said that all members of the staff team deserved to take a bow:

“These awards are a fantastic achievement of which everyone at the company can be proud, not least because of what customers are saying in their reviews,” he said.

“Our high quality standards always earn praise from customers, but guests are just as keen to comment on the relaxed atmosphere, friendliness, and hospitality they enjoy.

“Making this happen is entirely down to the enthusiasm of our loyal and hardworking teams – and many reviewers say what a great difference our staff make to their stay.

“It’s always our aim to provide guests with the best possible holiday memories, and we are delighted to be exceeding their expectations in so many different ways,” added Brad.

Bookings for 2024 have got off to an extremely strong start, he reports, and ownership of holiday caravans and lodges are continuing to grow in popularity.

The group’s parks are located in both coastal and countryside locations throughout England, Wales and Scotland, and provide a wealth of family attractions and entertainment facilities.

More information about the group’s parks, and details of holiday deals and holiday home ownership opportunities, can be found on Park Holidays UK’s website at